Lithographers to Starbucks: "The Whole World Is Watching, and You Are Being Judged."
Katherine Mangu-Ward | August 29, 2006, 2:21pm
One of the best parts of watching a unlikely group try to unionize--in this case, Starbucks baristas--are the expressions of solidarity from their "brothers and sisters" in other unions. To wit: The Amalgamated Lithographers of America Local One from New York City, have announced a boycott of Starbucks. "Oh God," evil fat cats at corporate headquarters must have said, "anything but a boycott by the lithographers! We're ruined!"
Starbucks recently fired barista Daniel Gross, who had been organizing pro-union events and demonstrations at Starbucks locations. The lithographers, steadfast friends of the underdog, sprang into action, urging the company "to reconsider the shamelessly greedy and patently anti-union attacks against these workers, and we would encourage you to remain mindful that nothing happens in a vacuum anymore - the whole world is watching, and you are being judged."
Starbucks workers, nearly all of whom are part-time, get health benefits (including dental), paid vacation and sick leave, stock options, a 401(k) plan, dometic partner benefits, and a pound of coffee every week. They're called "partners," and they earn significantly more than minimum wage, with average annual pay of hourly employees at $35,294 last year. Observe the despondent wage slave depicted at right.
"Poisoning the well from which everyone drinks is no way to ensure a supply of water," the valiant lithographers admonish. To which Starbucks might reply: No problem. If the well gets poisoned, everyone can drink caramel macchiatos instead.
ChicagoTom | August 29, 2006, 4:59pm | #
Most "hip" people I know wouldn't be caught dead at a Starbucks
John, did you ever think that maybe you rely a little too much on sterotypes and generalizations.
Working class, average joe-types do not pay over $4 for a cup of coffee -- and no amount of stereotypes and generalizations are gonna convince anyone that Starbuck's clientele is your typical joe schmoe blue-collar working stiff.
Your beloved Club For Growth even puts out hit pieces on Latte Drinking liberals to show how out of touch with the average american they are. And now you are trying to convince people that liberals hate the one place that is synonymous with lattes because they cater to the average american?? Wow -- I mean WOW!!
I think it is forced membership that causes most libertarians to part ways with unions.
That may very well be the case...its too bad the rhetoric only reflects that belief when you get called out. If any of your or other people's anti-union original comments would have mentioned anything about closed shop unions or the right to opt out maybe this statement could be taken seriously.
Unfortunately, only after a bunch of generic anti-union vitriol coupled with assertions about how Starbuck's benefits and pay is great and doesnt need union and union backers are like Stalin -- does this PoV come out.
Sorry John, but I don't buy it. It seems to me that all the anti-union posters can't fucking stand it when a bunch of nobody get together and try to get more from their employer.
Around these parts it seems like :
Corporations getting the most money they can via contracts and the market is good.
Individual workers doing the same is bad.
Ill be on the lookout for right to organize rhetoric that isn't compelled by others calling you out, but I wont hold my breath.
And as for closed shops....It's not really "forced membership" in the union that a majority of their co-workers vote for, is it?? They are free to quit and find a non-union shop if they don't want to pay the dues aren't they???
Funny how libertarians love to throw "if they don't like it, quit" around when it comes to workers complaining about being mistreated....but when it is workers complaining about having to be in a union -- all of a sudden libertarians forget the "find a new employer" meme they love so much.
thoreau | August 29, 2006, 5:02pm | #
Um, guys, a few things:
1) My wife works for a bookstore chain that has a Starbucks in every store. It doesn't seem like such a bad place to work. I just want to put this fact out there before I make my next points, so nobody can accuse me of harboring animosity toward the company.
2) joe never said that Starbucks is a bad place to work. He never said that he's taking the word of one former employee as the definitive answer on the matter. All he said is that he's not going to take the word of a single blogger with a possible bias either.
3) While I'm sure Starbucks is a decent place to work, some of what Katherine Mangu-Ward wrote in her post sounded more like breathless advertising hype than a sober analysis. Now, there's nothing wrong with a non-sober blog post (check out some of the stuff that I've written on my blog). And for all I know, Katherine Mangu-Ward might even be right about working conditions at Starbucks. Hell, for all I know, maybe she used to work there.
Be that as it may, the tone of the post sounded like advertising, and joe said he'd rather hear from actual Starbucks employees than from bloggers who might just have some biases (silly, I know).
4) Being that Hit and Runners enjoy a well-earned reputation as hard-nosed skeptics, I'm surprised that nobody (aside from me and SPD) asked any questions about the $35k number in the post, offered without citation or explanation (does it include the price of non-wage benefits?).
I know it's fun to go after joe, but I thought he made a good point. There are lots of reasonable points that could be made in favor of Starbucks, but the tone of this post sounded more like an ad than an analysis (or even a snarky blog post), and joe cried foul. That's all.
I, for one, would like to know more about that $35k number. It seems somewhat surprising. Does that make me a bad person?
Kwix | August 29, 2006, 5:24pm | #
The salary figure is pure BS.
According to the Fortune 2006 report the most common salaried job is the "Coordinator II" position.
According to hotjobs, there is an opening for a Coordinator II at Fountain Valley, CA.
http://hotjobs.yahoo.com/jobs/CA/Fountain-Valley/Clerical-Administrative/JJGKFE973
The job description is:
Job ID 0000ABZ
Position Type Full-Time Employee
Company Name Starbucks Coffee Company
Location Fountain Valley, CA
Salary Unspecified
Date Posted August 21, 2006
Experience 2-5 Years Experience
Job Summary and Mission
This job contributes to Starbucks success by providing support of a moderately complex nature to a department, discipline, zone, or regional office. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
* Completes administrative projects including coordinating or tracking budgets, invoice coding, tracking travel expenses, updating databases, generating reports and identifying variances.
* Maintains regular and consistent attendance and punctuality.
* Orders supplies. Coordinates space and facilities moves and setup for new partners, including obtaining necessary computer equipment, phones, filing cabinets and other office supplies.
* Organizes and maintains filing system(s). Responds to phone calls and written requests for information. Researches issues and gathers information. May index records and information.
* Provides administrative support and project coordination to multiple partners within a business unit or department. Identifies and implements processes to improve work flow, organization and communication. Distributes material and communicates standard operating procedures. Responds to requests for information. Answers phones and responds to questions.
* Receives, sorts, and distributes mail. May manage large mailings or distribution of materials such as forms and brochures. May maintain department bulletin board or communications area. May order and replenish department supplies.
* Schedules and coordinates complex meetings, training, seminars, activities and business travel for departmental partners. May take and publish meeting minutes.
* Types general correspondence including memos and e-mails. Prepares charts, tables, graphs and other presentation material. Proofreads copy for spelling, grammar and layout, and makes appropriate edits. Responsible for accuracy and appearance of final documents.
Qualifications
Summary of Experience
* General office administration
Required Knowledge, Skills and Abilities
* Ability to understand and carry out oral and written instructions and request clarification when needed
* Ability to deliver excellent customer service
* Ability to work independently and make decisions with minimal supervision
* Proficiency in Microsoft Word, Excel, Access, PowerPoint and Outlook
* Knowledge of general office procedures and equipment
* Ability to write legibly
* Ability to build relationships
* Ability to make recommendations on changes in approach, concepts, and the design of solutions as a member of a team
* Ability to set priorities, meet deadlines and manage multiple projects in a fast-paced, changing environment
If this is the most common salaried job at Starbucks, they have a world of problems beyond unionization. Like who in the hell is actually selling thier mocha lattes?